How do I contact Support?

You can contact RAAMP Support at 1-800-944-5173.  Select option #2 for tech support from the phone option directory to reach additional departments. You may also wish to contact us via email at [email protected] or you may also wish to use our Contact Form.

Is White labeling available?

Yes! RAAMP’s White label solution offers a great advantage to organizations wishing to add new features to their commercial or private lease management operations. RAAMP’s White label solutions are fully-integrated and ready-made, which makes branding simple. Firms that use RAAMP’s white label solution are free from concerns about investing resources on research and development. Deploy on your servers or ours. To learn more, contact us at 1-800-944-5173 and choose Option 1, and you may also wish to use our Contact Form.

Is my data safe?

RAAMP stores your files securely in blob storage using Microsoft Azure’s Geo-Redundant service. Files converted to a byte array then are encrypted while at rest and are served to our customers via a secured 256bit SSL connection. The way our files are stored and controlled make them virtually immune to ransomware attacks or malicious intent.

The current version of a file is stored in single rack on a Solid-State Drive and concurrently, two more copies are stored in a separate rack within the same facility on the East Coast. Geo-Redundancy offers a second layer of security with another series of copies at a west coast facility storing the files in the same manner bringing the total copies of the current files up to six.

RAAMP additionally creates differential back-ups of all files and versions and stores the differential information at two undisclosed, regionally separate locations.